FAQ

"Education is not preparation for life; Education is life itself.” ~John Dewey

Why do parents and students love ACE Tutoring?

Parents and students love ACE Tutoring because of three important key factors:

  • Affordability
  • Convenience
  • Effectiveness

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What is needed for online tutoring?

You will need the following:

  • A PC with Windows 200 or Windows XP
  • One USB port
  • ISP
  • High Speed Connection such as DSL and Broadband
  • A microphone

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Are students pre-tested?

Yes, for most of the subjects that we offer, we give FREE pre-assessment testing and phone consultations that monitor a student’s abilities and academic needs.

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How do you place a student with a tutor?

After a student’s pre-assessment test is scored and the results are evaluated by our educational consultants, students are then placed with a highly qualified teacher/tutor in the desired subject area.

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How qualified are the tutors?

Our tutors consist of state certified teachers, qualified tutors and graduate students studying in the education field.

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If I choose online tutoring, will the student be speaking with a tutor in real time?

Yes, our advanced virtual classroom application lets your child and teacher speak naturally to each other and work through lessons together using a shared whiteboard with pen-mouse (optional) and keyboard input. The internet technologies replicate the real world personal tutoring sessions online. The teacher and the student have two-way audio communication using special hands-free headsets with microphones, hooked up to their respective computers. They share the same electronic whiteboard, and exchange questions and answers in writing, which are displayed on both their computer screens. Though they are not physically sitting face to face, a real time one-to-one environment is created.

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How is the curriculum personalized to a student's needs?

For most of the k-12 subjects offered, students are administrated a pre-assessment test to measure academic needs. Then the student is placed with the appropriate teacher/ tutor.

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Do any materials have to be purchased before starting the tutoring sessions?

Not necessarily. Students and tutors work from the student's own class materials. However, sometimes the books and materials a client needs, depends upon which subject a student is being tutored in. Our SAT/ACT Prep tutors work from materials that align with the books in our store. Therefore, we strongly advise that our SAT and ACT Prep students to purchase the appropriate preparation materials from our online store. Online clients will need a headphones and a microphone. All materials can be bought from our online store.

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How much are the tutoring services?

ACE Online Tutoring is one of the most affordable online tutoring services on the web. We offer tutoring services on an hourly basis for a flat fee. Our fees range from $28.00-$65.00 per hour. Please inquire within about our rates by contacting us via phone or e-mail.

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How do you get started?

For those interested in In-Home Tutoring, the best way to get started is to call 1-888-570-0917 or email us at info@ACEOnlineTutoring.com. Those interested in online tutoring, to get started, please click on the “Sign Up” tab at the top of the page. Fill out the required information, then click the submit button at the bottom of the page. A representative will contact you within 48 hours. Remember each new client receives FREE Pre-Assessment testing and a FREE phone consultation. Click here to find out more!


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What will be the process to start the actual tutoring sessions?

For online tutoring clients, when a client fills out and submits the Sign Up page, they will be signing up for the one hour trial session. Clients will then be contacted within a 48 hour period to set up a date and time for the sessions. In home clients can sign up by calling or emailing. We will take your information and then clients will be prompted to submit payment through Pay Pal. This payment option will be sent to the client via email.  Once a student is tested (optional), assessed, and billed they are officially signed up with ACE Tutoring. A convenient schedule will be made for the student to meet with their tutor and begin sessions. Sessions are usually scheduled between one to three days a week. Feel free to contact us either via email at info@aceonlinetutoring.com or by phone at 1-888-570-0917, in regards to any additional questions you may have about our services.

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How does billing work?

ACE Tutoring bills its clients monthly. The client is billed a month in advance for all the sessions scheduled within that month. Appropriate times for the agreed upon sessions, are set up between the client and an ACE Online Tutoring representative. Pre-assessment testing (if applicable) is scheduled between the client and an ACE Online Tutoring educational consultant. Remember, first time clients get 1 Whole Hour of Online Tutoring at More Than 40% Off!

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What happens if a student misses an assigned session? Are they still billed?

Parents/Clients must give the proper 24 hour notice to Ace Online Tutoring, if their child cannot make a session. There are no make-up classes, if the proper notice is not given to cancel a session. When sessions are not canceled in the proper way, this takes away time from other students who could have benefitted from our tutoring services.

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Do you tutor college level courses?

Yes we do. We have instructors that tutor in the following college level subjects: Math, English, Social Studies, Science, and Foreign Language. We offer special rates to college students. To learn more please visit our Subjects page or Contact Us.

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